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Submit Your RGA Request
Please make sure you understand the RGA eligibilities. Only requests that meet all listed conditions will be accepted for processing. Incomplete or non-compliant applications may be delayed or rejected. Please fill in your product information below.
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First Name
Last Name
Email Address
Phone Number
Company Name
Company Address 1
Company Address 2
City
State
Zip Code
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PO Invoice No.
PO Date
Preferred Return Handling
Item 1
Model Name
Type of Return
Serial Number
Defect Description/Return Reason
Serial No. (Upload picture or PDF)
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Note
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RGA Eligibilities
The eligibility criteria are shown in the image below. For full details, please refer to the Warranty Policy.
Time Limits
(a) End-user return is initiated within 30 days of purchase
(b) Within 6 months from Aiper's delivery date to Reseller
Product Condition
(a) A functional defect exists (not causedby customer misuse or external factors)
(b) No physical damage (e.g. scratches,cracks, or other cosmetic defects)
Packaging Requirements
(a) Product must be returned in its original packaging with all components and accessories included
Documentation
(a) Valid sales invoice & serial number provided
(b) Submitted within 1 month after End-User returns the product to Dealer
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